Privacy Policy

1. Information We Collect

We may collect information about you in a variety of ways depending on how you interact with our website and services:

• Personal identifiers you provide directly, such as your name, email address, company name, and phone number when you request a demo, contact us, or register for an account.
• Account and usage data generated while using our platform, including login activity, feature usage, and preferences.
• Technical data collected automatically, such as IP address, browser type, device information, and pages visited, typically gathered through cookies and similar technologies.
• Communications you send to us, including support requests, feedback, and correspondence.

2. How We Use Information

Information we collect is used for purposes including:

• Providing, operating, and maintaining our platform and related services.
• Responding to inquiries, demo requests, and support needs.
• Improving our website, features, and user experience based on usage patterns.
• Sending administrative communications, such as updates to policies or service notices.
• Detecting, investigating, and preventing fraudulent activity or misuse of our services.
• Complying with applicable legal obligations.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our website, remember preferences, and analyze traffic patterns. You can control cookie behavior through your browser settings; disabling certain cookies may limit functionality of the website or platform.

4. Sharing of Information

We do not sell personal information. We may share information in the following circumstances:

• With service providers who assist in operating our website, hosting infrastructure, or delivering platform features, under contractual confidentiality obligations.
• To comply with legal obligations, court orders, or governmental requests.
• To protect the rights, property, or safety of AfriNovaPesa, our users, or the public.
• In connection with a merger, acquisition, or sale of assets, subject to standard confidentiality arrangements.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymize it.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict processing of your data, and the right to object to certain uses. To exercise any such rights, please contact us using the details provided on our website.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their respective privacy policies.

9. Children's Privacy

Our services are intended for business and investment professionals and are not directed to individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from minors.

10. International Data Transfers

If you access our services from outside the country in which our servers or service providers are located, your information may be transferred across international borders. Where required, we take steps intended to ensure that such transfers comply with applicable data protection requirements.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised "Last updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out through the contact details listed in the footer of our website.